Urgent Claims Assistance

1 Get safe

Identify the hazard, make sure everyone's safe and ring 000 in case of an emergency. During a flood or storm, call the NSW State Emergency Services (SES) on 132 500.

2 Get secure

If it's safe to do so, shut off affected utilities such as water, power and gas and secure the area.

3 Get help

Call us 24/7 on 1300 549 193.